FAQ

Here are some frequently asked questions.



The payment keeps failing (rejecting).

TS GAMES
14 Jun 2024
Hits 69

Failed payments due to 'Payment declined' during checkout can be caused by a variety of reasons, but it's difficult for us to determine the exact reason.


Therefore, we will guide you through various methods below for your reference.


[ Twelve Sky M The One Payment Failure Solution ]

1) Exit and re-run the game in a smooth network environment

2) Problem with store account settings (contact the store)


* Google Pay Customer Service

- Link : https://support.google.com/googleplay/?hl=en#topic=3364260


3) Carrier payment problem (contact your carrier)

* If you have any problems with your payment method, such as micropayment payment limits, please contact your card company or carrier's customer service.


We hope we can bring you great pleasure.