FAQ

Here are some frequently asked questions.



The payment keeps failing (rejecting).

TS GAMES
2024-06-14
Hits 48

Failed payments due to 'Payment declined' during checkout can be caused by a variety of reasons, but it's difficult for us to determine the exact reason.


Therefore, we will guide you through various methods below for your reference.


[ Twelve Sky M The One Payment Failure Solution ]

1) Exit and re-run the game in a smooth network environment

2) Problem with store account settings (contact the store)


* Google Pay Customer Service

- Link : https://support.google.com/googleplay/?hl=en#topic=3364260


3) Carrier payment problem (contact your carrier)

* If you have any problems with your payment method, such as micropayment payment limits, please contact your card company or carrier's customer service.


We hope we can bring you great pleasure.