If Twelve Sky M The One is not connecting or running smoothly

Please refer to the measures below and try running the application again.

How to solve the problem of not connecting/launching the game

Delete unnecessary applications and data

Update your mobile device's OS to the latest version

Check the network environment (Wi-Fi/LTE/5G) reception status

Reboot your mobile device

Reinstalling Twelve Sky M The One

If the problem is not solved, please contact us through the customer centre with the details of the problem.

we will quickly check and help you.